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	<title>The Surgery &#187; social media</title>
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	<link>http://www.drron.com.au</link>
	<description>The doctor is IN</description>
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		<title>An Optus Internet Support Call (or, a Lesson in Abject Incompetence)</title>
		<link>http://www.drron.com.au/2011/12/21/an-optus-internet-support-call-or-a-lesson-in-abject-incompetence/</link>
		<comments>http://www.drron.com.au/2011/12/21/an-optus-internet-support-call-or-a-lesson-in-abject-incompetence/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 00:45:52 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Technical]]></category>
		<category><![CDATA[awkward moments]]></category>
		<category><![CDATA[customer support]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[internet support]]></category>
		<category><![CDATA[mail]]></category>
		<category><![CDATA[mail.optusnet.com.au]]></category>
		<category><![CDATA[Optus]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[poor customer support]]></category>
		<category><![CDATA[SMTP]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=364</guid>
		<description><![CDATA[After a 50-minute phone call to Optus technical support yesterday, my enquiry was answered in 140 characters or less by the Optus Social Media team.
This is the sad tale of an Optus support call. I&#8217;m kicking myself I didn&#8217;t record it, because you just can&#8217;t invent this stuff. It&#8217;s so absolutely absurd that no-one, except [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2011/12/21/an-optus-internet-support-call-or-a-lesson-in-abject-incompetence/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Three things I hate about Google+ (everything else is awesome)</title>
		<link>http://www.drron.com.au/2011/07/03/three-things-i-hate-about-google-everything-else-is-awesome/</link>
		<comments>http://www.drron.com.au/2011/07/03/three-things-i-hate-about-google-everything-else-is-awesome/#comments</comments>
		<pubDate>Sat, 02 Jul 2011 16:20:32 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[HTC]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Technical]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[Google Android]]></category>
		<category><![CDATA[Google Phone]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=330</guid>
		<description><![CDATA[
This is a cursory, &#8220;first impressions&#8221; post about the latest social networking craze, Google+.
Facebook should be very concerned.  So should LinkedIn.  Google&#8217;s latest foray into social networking has all the hallmarks of a Facebook-esque social network but with safety and security at the forefront of the user experience.  Maybe they&#8217;ve learned from the failed Google [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2011/07/03/three-things-i-hate-about-google-everything-else-is-awesome/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>So it begins</title>
		<link>http://www.drron.com.au/2011/05/28/so-it-begins/</link>
		<comments>http://www.drron.com.au/2011/05/28/so-it-begins/#comments</comments>
		<pubDate>Sat, 28 May 2011 04:10:15 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[3WBC]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[On-air]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[TTR]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Tech Talk Radio]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=321</guid>
		<description><![CDATA[Well.
Where do I start?
I&#8217;ve been joking recently about having three full-time jobs.  I&#8217;ve been employed by the Victorian Government in my current role for nearly seven years. This has been hugely rewarding and I have enjoyed the job immensely.  It&#8217;s a job which involves shift work, overtime, on-call duties, and accounts for a [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Dr Ron&#8217;s 10 Favourite YouTube Clips of All Time</title>
		<link>http://www.drron.com.au/2011/02/15/dr-rons-10-favourite-youtube-clips-of-all-time/</link>
		<comments>http://www.drron.com.au/2011/02/15/dr-rons-10-favourite-youtube-clips-of-all-time/#comments</comments>
		<pubDate>Tue, 15 Feb 2011 03:58:13 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Attempted Humour]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[funny]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[telstra]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=296</guid>
		<description><![CDATA[Like many of you in cyberspace, I&#8217;ve spent hours&#8230; days&#8230; weeks&#8230; even months of my life, wilfing on YouTube.
There&#8217;s the occasional smirk-worthy video, there&#8217;s the all-too-common blatant copyright ripoff, and there&#8217;s a heap of garbage which you BACK or NEXT after the first few seconds. I&#8217;m certain that I&#8217;m guilty of posting each of these [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2011/02/15/dr-rons-10-favourite-youtube-clips-of-all-time/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Tech Talk&#8217;s Summer Series: 8 down, 1 to go!</title>
		<link>http://www.drron.com.au/2011/02/03/tech-talks-summer-series-8-down-1-to-go/</link>
		<comments>http://www.drron.com.au/2011/02/03/tech-talks-summer-series-8-down-1-to-go/#comments</comments>
		<pubDate>Thu, 03 Feb 2011 06:54:24 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[3WBC]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[On-air]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[TTR]]></category>
		<category><![CDATA[Technical]]></category>
		<category><![CDATA[adam turner]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Outside Broadcast]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Summer Series]]></category>
		<category><![CDATA[Tech Talk Radio]]></category>
		<category><![CDATA[telstra]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[windows 7]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=285</guid>
		<description><![CDATA[Over the Christmas / New Year break, Tech Talk panelists are taking time away from the studio.
During this time, we&#8217;re running a &#8220;best of&#8221; series which showcases highlights from the last few years.
So far, we&#8217;ve heard from:
Georgia Simmons, representing the Telstra Foundation;
Graham Henley from GetData;
Michael Crimean, a professional audio engineer;
Adam Turner attending the launch of [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2011/02/03/tech-talks-summer-series-8-down-1-to-go/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Mainstream vs Social Media. One gets it, the other one doesn&#8217;t.</title>
		<link>http://www.drron.com.au/2010/09/04/mainstream-vs-social-media-one-gets-it-the-other-one-doesnt/</link>
		<comments>http://www.drron.com.au/2010/09/04/mainstream-vs-social-media-one-gets-it-the-other-one-doesnt/#comments</comments>
		<pubDate>Sat, 04 Sep 2010 10:17:58 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[On-air]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[TTR]]></category>
		<category><![CDATA[abc]]></category>
		<category><![CDATA[adam turner]]></category>
		<category><![CDATA[Media Watch]]></category>
		<category><![CDATA[Paul Barry]]></category>
		<category><![CDATA[Robert Candelori]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Tech Talk Radio]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[View from the Couch]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=236</guid>
		<description><![CDATA[Over the course of last week, long-time Tech Talk Radio contributor Adam Turner found himself in the middle of an &#8220;election-night social networking scandal&#8221; because of comments he posted on the popular micro-blogging service Twitter.
Or so the ABC&#8217;s Media Watch would have you believe.
In Episode 30, which broadcast on Monday the 30th of August, Adam received a [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2010/09/04/mainstream-vs-social-media-one-gets-it-the-other-one-doesnt/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Wireless Institute of Australia: 99 years young!</title>
		<link>http://www.drron.com.au/2009/05/08/the-wireless-institute-of-australia-99-years-young/</link>
		<comments>http://www.drron.com.au/2009/05/08/the-wireless-institute-of-australia-99-years-young/#comments</comments>
		<pubDate>Fri, 08 May 2009 08:56:59 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[TTR]]></category>
		<category><![CDATA[Technical]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[agm]]></category>
		<category><![CDATA[amateur radio]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Tech Talk Radio]]></category>
		<category><![CDATA[wia]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=72</guid>
		<description><![CDATA[On Saturday I was invited to attend the AGM of the Wireless Institute of Australia in Traralgon, Gippsland.
The WIA is the organisation which represents amateur radio operators to the Australian Communications and Media Authority, and purports to be the world&#8217;s oldest national radio society, having been founded in 1910!
The WIA AGM &#8220;Weekend Of Activities&#8221; included [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2009/05/08/the-wireless-institute-of-australia-99-years-young/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="http://files.ttr.net.au/TTR/Dr_Ron_at_the_WIA_AGM_020509.mp3" length="107243395" type="audio/mpeg" />
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