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	<title>The Surgery &#187; SIP</title>
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	<link>http://www.drron.com.au</link>
	<description>The doctor is IN</description>
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		<title>VoIP, now the dust has settled</title>
		<link>http://www.drron.com.au/2010/03/12/voip-now-the-dust-has-settled/</link>
		<comments>http://www.drron.com.au/2010/03/12/voip-now-the-dust-has-settled/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 15:04:09 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Market Research]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Technical]]></category>
		<category><![CDATA[aaNet]]></category>
		<category><![CDATA[ADSL]]></category>
		<category><![CDATA[ADSL 2+]]></category>
		<category><![CDATA[engin]]></category>
		<category><![CDATA[iiNet]]></category>
		<category><![CDATA[naked DSL]]></category>
		<category><![CDATA[SIP]]></category>
		<category><![CDATA[telstra]]></category>
		<category><![CDATA[voip]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=143</guid>
		<description><![CDATA[Something exciting happened a few months back: my local telephone exchange (or &#8216;Central Office&#8217; for my American brothers and sisters) was upgraded to support ADSL 2+.
Actually, it had supported ADSL 2+ for some time, but only by Telstra resellers. When the Internet Service Provider iiNet came along, which runs its own back-haul network independent of Telstra, I committed to [...]]]></description>
			<content:encoded><![CDATA[<p>Something exciting happened a few months back: my local telephone exchange (or &#8216;Central Office&#8217; for my American brothers and sisters) was upgraded to support <a href="http://en.wikipedia.org/wiki/Asymmetric_Digital_Subscriber_Line_2_Plus">ADSL 2+</a>.</p>
<p>Actually, it had supported ADSL 2+ for some time, but only by Telstra resellers. When the Internet Service Provider <a href="http://www.iinet.net.au/">iiNet</a> came along, which runs its own back-haul network independent of Telstra, I committed to doing a number of things:</p>
<ol>
<li>Upgrading my home internet from ADSL (supplied by Internet Service Provider <a href="http://aanet.net.au/">aaNet</a>)  to ADSL 2+ (supplied by iiNet),</li>
<li>Converting to <a href="http://en.wikipedia.org/wiki/Naked_DSL">Naked DSL</a>;</li>
<li>Porting my telephone service from traditional PSTN to VoIP, and</li>
<li>Freeing myself from the expensive Telstra service and equipment fees and call costs.</li>
</ol>
<p>Would this be an expensive exercise? Would I ultimately save money? Or would I pay more for the privilege (as I saw it) of being Telstra-free?</p>
<p>Now the dust has settled, it&#8217;s time to find out.</p>
<h2>The Existing (Old) Setup</h2>
<p>I have a small analogue <a href="http://en.wikipedia.org/wiki/Private_branch_exchange">PABX</a>, with extensions cabled to most rooms in the house. This should neither detract from my internet story or cause any undue alarm.</p>
<p>Now, Mr &amp; Mrs Dr Ron have had a common, garden-variety 19th-century analogue telephone line for many years. We only used this for incoming calls. Why? Because Telstra call costs are generally more expensive than&#8230; well, anything, really. So when someone called our home telephone number, all the phones in the house would ring and we would speak to the caller. I was on Telstra&#8217;s &#8220;<a href="http://www.telstra.com.au/homephone/plans/homeline_budget.html">Homeline Budget</a>&#8221; plan, which is the cheapest line rental vs most expensive call rates, at $71.64 per quarter including &#8220;recurring costs&#8221; (about $23.88 /month). I was on this plan deliberately, to minimise the service and equipment fees, given that we didn&#8217;t use the service for outgoing calls. So far so good.</p>
<p>For outgoing calls, we had an account with <a href="http://www.engin.com.au/">engin</a>, the VoIP telephone company. Engin offered 10 cent untimed calls to any number in Australia, (a third the cost of Telstra on the &#8220;Homeline Budget&#8221; plan,) and timed calls to mobiles and international numbers. My engin plan was like a mobile telephone &#8220;cap&#8221; and I paid at least $14.95 /month for the privilege.</p>
<p>So to make an outgoing call to a local or national number, we would &#8220;dial 0&#8243; on an extension, and the PABX would pre-select the line connected to engin&#8217;s <a href="http://voipstuff.net.au/EnginVoiceBoxes.html">SIP voice box</a>. We would get a &#8220;second dial tone&#8221; and make the call.</p>
<p><img class="alignright" title="An ADSL router" src="http://farm3.static.flickr.com/2726/4424235383_d3384523cb.jpg" alt="" width="240" height="160" />Now to keep down costs, I successfully trained Mrs Dr Ron to use her mobile telephone to make mobile-to-mobile calls. I did the same. I think calls to mobiles are always expensive on landlines and VoIP accounts, compared with mobile-to-mobile rates, especially when you can take advantage of &#8220;free 3 to 3&#8243; and similar promotions run by other carriers.</p>
<p>My wife has a lot of family overseas, and we ring friends overseas too. Weekly calls to England, Scotland and Denmark are not uncommon. International rates on engin weren&#8217;t too bad and international rates on the mobiles weren&#8217;t too bad either.</p>
<h2>The New Setup</h2>
<p>We have kept the PABX: no change.</p>
<p>We&#8217;re still using mobile phones for mobile-to-mobile: no change.</p>
<p>We churned from the old ISP (aaNet) to the new ISP (iiNet).</p>
<p>We ported our telephone number, from Telstra PSTN to iiNet VoIP. <strong>This went surprisingly smoothly.</strong> We experienced a service outage for a few days, which was expected and clearly explained in the T&#8217;s &amp; C&#8217;s provided by iiNet.</p>
<p>We cancelled the engin account, as it was no longer needed, and I got sick of their poor customer service (but that&#8217;s another story).</p>
<p>Incoming calls still arrive by dialling the same phone number, but these are now carried by iiNet VoIP into the PABX. (The iiNet router has an<a href="http://en.wikipedia.org/wiki/Foreign_exchange_station">FXS port</a> which drives an analogue trunk circuit on the PABX.) Similarly, outgoing calls are carried via iiNet VoIP instead of engin VoIP.</p>
<h2>For richer or poorer?</h2>
<p>Previously I was paying:</p>
<ul>
<li>Monthly Telstra bill: $<strong>23.88</strong> + call costs, if any</li>
<li>Monthly aaNet bill: $<strong>94.25</strong> for 40 GB bandwidth</li>
<li>Monthly engin bill: $<strong>14.95</strong> + call costs not included in this cap, e.g. international calls</li>
</ul>
<p>So previously I had a minimum monthly investment of $<strong>133.08</strong> for home internet and telephone calls.</p>
<div class="mceTemp mceIEcenter">
<dl class="wp-caption aligncenter" style="width: 660px;">
<dt><img class=" " title="aaNet bill highlight" src="http://farm3.static.flickr.com/2729/4424255841_a5b97eed8b_o.jpg" alt="" width="650" height="120" /></dt>
</dl>
</div>
<p>Remember I haven&#8217;t changed my call usage patterns, or the way I use my mobile telephone.</p>
<p>Now I&#8217;m paying:</p>
<ul>
<li>Monthly iiNet bill: $<strong>69.95</strong> for 30GB peak/30GB off-peak + call costs not included in this cap</li>
</ul>
<p>In addition to a financial windfall of $<strong>63.13</strong> per month, I&#8217;m also ahead because:</p>
<ul>
<li>There&#8217;s no separate Telstra account;</li>
<li>There&#8217;s no separate engin account;</li>
<li>I&#8217;m using ADSL 2+ technology, better (albeit marginally, at my house) than first-generation ADSL;</li>
<li>I&#8217;ve got half as much bandwidth again, compared with the previous internet plan;</li>
<li>Unlimited, free, local and national telephone calls, as opposed to engin&#8217;s 10 cent calls which chipped-away at a &#8220;cap&#8221;; and</li>
<li>VoIP quality is much better, for two reasons: (1) I&#8217;m on a faster network connection; and (2) my new router, provided by iiNet, has a <a href="https://iihelp.iinet.net.au/Setting_up_QoS_on_an_iiNet_Belkin_router">Quality of Service</a> feature which was missing in the old SIP box.</li>
</ul>
<p>So Dr Ron wins. Faster, cheaper internet, and more cash towards that <a href="http://www.greatretirementplaces.com/mediterraneanretirement.php">Mediterranean retirement villa</a>.</p>
<p>Seriously though &#8230; that&#8217;s <strong>$756 /year</strong> in my pocket.</p>
<h2>What have we learnt from this exercise?</h2>
<p>Review your internet contract, and personal internet requirements, regularly.</p>
<p>Internet &#8220;plans&#8221; come and go, just as fast as mobile phone plans these days. If you stay on a plan for longer than 12 months, chances are that a faster, cheaper plan offering more bandwidth has become available, that might better suit your needs.</p>
<p>Shop around, and monitor consumer advocacy websites &#8211; like <a href="http://bc.whirlpool.net.au/">Broadband Choice</a> in Australia &#8211; to compare &#8220;apples with apples&#8221;.</p>
<p>Happy hunting, good luck.  See you in the Med.</p>
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