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	<title>The Surgery &#187; awkward moments</title>
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	<link>http://www.drron.com.au</link>
	<description>The doctor is IN</description>
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		<title>An Optus Internet Support Call (or, a Lesson in Abject Incompetence)</title>
		<link>http://www.drron.com.au/2011/12/21/an-optus-internet-support-call-or-a-lesson-in-abject-incompetence/</link>
		<comments>http://www.drron.com.au/2011/12/21/an-optus-internet-support-call-or-a-lesson-in-abject-incompetence/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 00:45:52 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Technical]]></category>
		<category><![CDATA[awkward moments]]></category>
		<category><![CDATA[customer support]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[internet support]]></category>
		<category><![CDATA[mail]]></category>
		<category><![CDATA[mail.optusnet.com.au]]></category>
		<category><![CDATA[Optus]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[poor customer support]]></category>
		<category><![CDATA[SMTP]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=364</guid>
		<description><![CDATA[After a 50-minute phone call to Optus technical support yesterday, my enquiry was answered in 140 characters or less by the Optus Social Media team.
This is the sad tale of an Optus support call. I&#8217;m kicking myself I didn&#8217;t record it, because you just can&#8217;t invent this stuff. It&#8217;s so absolutely absurd that no-one, except [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2011/12/21/an-optus-internet-support-call-or-a-lesson-in-abject-incompetence/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Village Cold-Glass</title>
		<link>http://www.drron.com.au/2011/02/08/village-cold-glass/</link>
		<comments>http://www.drron.com.au/2011/02/08/village-cold-glass/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 06:49:56 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Market Research]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[awkward moments]]></category>
		<category><![CDATA[gold class]]></category>
		<category><![CDATA[village]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=289</guid>
		<description><![CDATA[I was forced to get cranky last week, when a trip to Village Gold Class at Doncaster proved to be a disappointing and nauseating experience.
It was nauseating quite literally, as someone appeared to have propped-up the projector with an old washing machine stuck permanently on its unbalanced spin cycle.  From the moment we were shown [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2011/02/08/village-cold-glass/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>A note about the audio quality of this week&#8217;s Tech Talk: *bleh*</title>
		<link>http://www.drron.com.au/2010/11/26/a-note-about-the-audio-quality-of-this-weeks-tech-talk-bleh/</link>
		<comments>http://www.drron.com.au/2010/11/26/a-note-about-the-audio-quality-of-this-weeks-tech-talk-bleh/#comments</comments>
		<pubDate>Fri, 26 Nov 2010 01:24:22 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[3WBC]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[On-air]]></category>
		<category><![CDATA[TTR]]></category>
		<category><![CDATA[Technical]]></category>
		<category><![CDATA[audio]]></category>
		<category><![CDATA[awkward moments]]></category>
		<category><![CDATA[podcast]]></category>
		<category><![CDATA[production]]></category>
		<category><![CDATA[Tech Talk Radio]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=256</guid>
		<description><![CDATA[It&#8217;s horrible.
In Episode 47, which went to air on Monday this week, we were testing some new audio equipment and linking software.  We&#8217;ll be using this equipment for the Outside Broadcast at Sofia Family Restaurant on the 6th of December.
There were two main issues.
(1) To-air: the quality of Graeme&#8217;s microphone audio.  Graeme was trialling a [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2010/11/26/a-note-about-the-audio-quality-of-this-weeks-tech-talk-bleh/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Tech Talk LIVE! Final Show for 2010.</title>
		<link>http://www.drron.com.au/2010/11/06/tech-talk-live-final-show-for-2010/</link>
		<comments>http://www.drron.com.au/2010/11/06/tech-talk-live-final-show-for-2010/#comments</comments>
		<pubDate>Fri, 05 Nov 2010 15:07:34 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[3WBC]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[On-air]]></category>
		<category><![CDATA[TTR]]></category>
		<category><![CDATA[awkward moments]]></category>
		<category><![CDATA[Christmas Special]]></category>
		<category><![CDATA[Outside Broadcast]]></category>
		<category><![CDATA[Tech Talk Radio]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=252</guid>
		<description><![CDATA[It would appear, prima facie, that we&#8217;ve all lost our minds.
Notwithstanding:-
We will attempt to broadcast the final Tech Talk Radio for 2010 LIVE from Sofia&#8217;s Family Restaurant, in the leafy Melbourne suburb of Burwood East.
Everyone&#8217;s invited! Join us for Sofia&#8217;s world-famous pizza/pasta; meet the panelists; heckle the panelists; meet like-minded listeners; and be part of the final [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2010/11/06/tech-talk-live-final-show-for-2010/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dr Ron confuses WinMo 6.5 with Phone 7</title>
		<link>http://www.drron.com.au/2010/09/20/dr-ron-confuses-winmo-6-5-with-phone-7/</link>
		<comments>http://www.drron.com.au/2010/09/20/dr-ron-confuses-winmo-6-5-with-phone-7/#comments</comments>
		<pubDate>Mon, 20 Sep 2010 13:07:26 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[3WBC]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[HTC]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[On-air]]></category>
		<category><![CDATA[TTR]]></category>
		<category><![CDATA[Technical]]></category>
		<category><![CDATA[adam turner]]></category>
		<category><![CDATA[awkward moments]]></category>
		<category><![CDATA[conspiracy]]></category>
		<category><![CDATA[Google Phone]]></category>
		<category><![CDATA[Phone 7]]></category>
		<category><![CDATA[Tech Talk Radio]]></category>
		<category><![CDATA[WinMo 6.5]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=249</guid>
		<description><![CDATA[Dear Microsoft,
Please don&#8217;t send ninjas to Adam Turner&#8217;s house, to abduct and torture him in some secret facility.
On Tech Talk Radio tonight I said something akin to, &#8220;Adam was in here a few weeks back, and had Windows Phone 7 and it was really cool.&#8221;
What I meant to say was, &#8220;My brain is switched off, [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2010/09/20/dr-ron-confuses-winmo-6-5-with-phone-7/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Addiction</title>
		<link>http://www.drron.com.au/2010/08/12/addiction/</link>
		<comments>http://www.drron.com.au/2010/08/12/addiction/#comments</comments>
		<pubDate>Thu, 12 Aug 2010 01:51:30 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Attempted Humour]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[awkward moments]]></category>
		<category><![CDATA[funny]]></category>
		<category><![CDATA[motivational]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=222</guid>
		<description><![CDATA[
]]></description>
		<wfw:commentRss>http://www.drron.com.au/2010/08/12/addiction/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The anatomy of an eBay scam</title>
		<link>http://www.drron.com.au/2010/07/11/the-anatomy-of-an-ebay-scam/</link>
		<comments>http://www.drron.com.au/2010/07/11/the-anatomy-of-an-ebay-scam/#comments</comments>
		<pubDate>Sun, 11 Jul 2010 07:28:38 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[419]]></category>
		<category><![CDATA[awkward moments]]></category>
		<category><![CDATA[buyer protection]]></category>
		<category><![CDATA[eBay]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[PayPal]]></category>
		<category><![CDATA[scam]]></category>
		<category><![CDATA[Western Union]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=204</guid>
		<description><![CDATA[For the love of God, will people please stop sending money to complete strangers via Western Union, and complaining that their money has mysteriously disappeared?!?!
I had the unfortunate experience of dealing with the following gentleman at work yesterday. This man, let&#8217;s call him &#8220;Phil&#8221;, was looking to buy a car on carsales.com.au, which is a [...]]]></description>
		<wfw:commentRss>http://www.drron.com.au/2010/07/11/the-anatomy-of-an-ebay-scam/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Another inspirational poster worth sharing</title>
		<link>http://www.drron.com.au/2009/11/01/another-inspirational-poster-worth-sharing/</link>
		<comments>http://www.drron.com.au/2009/11/01/another-inspirational-poster-worth-sharing/#comments</comments>
		<pubDate>Sun, 01 Nov 2009 04:08:20 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[awkward moments]]></category>
		<category><![CDATA[funny]]></category>
		<category><![CDATA[inspirational posters]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=111</guid>
		<description><![CDATA[It doesn&#8217;t get funnier than this.

]]></description>
		<wfw:commentRss>http://www.drron.com.au/2009/11/01/another-inspirational-poster-worth-sharing/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Socially awkward moments</title>
		<link>http://www.drron.com.au/2009/10/01/socially-awkward-moments/</link>
		<comments>http://www.drron.com.au/2009/10/01/socially-awkward-moments/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 08:45:41 +0000</pubDate>
		<dc:creator>Dr Ron</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[awkward moments]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[funny]]></category>
		<category><![CDATA[status updates]]></category>

		<guid isPermaLink="false">http://www.drron.com.au/?p=109</guid>
		<description><![CDATA[Hahaha &#8230; these are fantastic!




]]></description>
		<wfw:commentRss>http://www.drron.com.au/2009/10/01/socially-awkward-moments/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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